Terms & Conditions

Welcome to Smuddles. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

General

These Terms & Conditions govern the use of our website and services.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

Products & Availability

All products displayed on the website are subject to availability.

We make every effort to display product colors and details accurately; however, actual colors may slightly vary depending on screen settings and lighting.
We reserve the right to discontinue any product at any time without notice.

Pricing & Payments

All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes as mentioned on the website.

We reserve the right to change pricing at any time without prior notice.
Payments must be completed successfully before orders are processed and shipped.

Orders & Cancellations

Once an order is placed, you will receive an order confirmation via email/SMS.

We reserve the right to cancel or refuse any order due to:

Product unavailability

Payment issues

Suspected fraudulent activity

Incorrect pricing or product information
Customers may request cancellation before the order is shipped.

Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors.

Smuddles is not liable for delays caused by courier services, weather conditions, or uforeseen circumstances.
Customers are responsible for providing accurate shipping details.

Returns & Exchanges

Returns or exchanges are accepted only according to our Return Policy.

Products must be unused, unwashed, and returned with original tags and packaging.
Certain products may not be eligible for return due to hygiene or promotional reasons.

Intellectual Property

All content on this website including logos, designs, graphics, images, text, and product designs are the property of Smuddles and may not be copied, reproduced, or used without written permission.

User Conduct

Users agree not to:

Use the website for unlawful purposes

Attempt to disrupt website functionality or security

Post false, misleading, or harmful information
Violate any applicable laws or regulations

Limitation of Liability

Smuddles shall not be held liable for:

Any indirect or incidental damages arising from website use

Delays or interruptions in website access
Errors, inaccuracies, or technical issues beyond our control

Privacy

By using our website, you also agree to our Privacy Policy regarding the collection and use of personal information.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

Contact Information

For any questions regarding these Terms & Conditions, please contact us through the official support channels available on Smuddles.